Inqubomgomo yokubuyiselwa kwemali

7-Day Size Exchange Guarantee

Ordered the wrong size? We'll sort it out — no hassle. We offer size exchanges only (no refunds or returns).

How to request an exchange: Contact us within 7 days of receiving your order on WhatsApp (074 697 3907), at support@ramblersafety.com, or call 061 609 6915. Include your order number and the size you need.

Conditions:

  • Items must be unworn, unwashed, and in original packaging
  • Exchanges are not available on sale items, bundles, or gift cards
  • Damaged or defective items must be reported within 48 hours of delivery with photos
  • Items sent back without prior authorization will not be accepted

Shipping: Return shipping is at the customer's cost unless the item is defective or we made an error. We'll cover the return label in those cases.

Defective goods: Nothing in this policy limits your rights under the Consumer Protection Act in respect of defective or unsafe goods.